SchoolMint incident

SchoolMint Enrollment Is currently not accessible

Critical Resolved View vendor source →

SchoolMint experienced a critical incident on May 30, 2023 affecting Enrollment Admin Portal and Enrollment Family Portal, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 04:21 PM UTC
Resolved
May 30, 2023, 07:42 PM UTC
Duration
3h 20m
Detected by Pingoru
May 30, 2023, 04:21 PM UTC

Affected components

Enrollment Admin PortalEnrollment Family Portal

Update timeline

  1. investigating May 30, 2023, 04:21 PM UTC

    We are currently investigating this issue.

  2. identified May 30, 2023, 05:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 30, 2023, 07:42 PM UTC

    This incident has been resolved.