SchoolMint incident

Enrollment Performance Issue

Minor Resolved View vendor source →

SchoolMint experienced a minor incident on August 30, 2023 affecting Enrollment Admin Portal and Enrollment Family Portal, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 04:38 PM UTC
Resolved
Aug 30, 2023, 05:24 PM UTC
Duration
46m
Detected by Pingoru
Aug 30, 2023, 04:38 PM UTC

Affected components

Enrollment Admin PortalEnrollment Family Portal

Update timeline

  1. investigating Aug 30, 2023, 04:38 PM UTC

    We are currently investigating this issue.

  2. identified Aug 30, 2023, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 30, 2023, 05:24 PM UTC

    This incident has been resolved.