SchoolMint incident

Degradation of Service

Minor Resolved View vendor source →

SchoolMint experienced a minor incident on September 20, 2019 affecting SchoolMint Hero, lasting 5h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2019, 03:07 PM UTC
Resolved
Sep 20, 2019, 08:58 PM UTC
Duration
5h 51m
Detected by Pingoru
Sep 20, 2019, 03:07 PM UTC

Affected components

SchoolMint Hero

Update timeline

  1. identified Sep 20, 2019, 03:07 PM UTC

    Hero is currently experiencing a degradation of service. Our team is actively working to resolve the issue.

  2. monitoring Sep 20, 2019, 03:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2019, 08:58 PM UTC

    This incident has been resolved.