SchoolMint incident

Service Outage

Notice Resolved View vendor source →

SchoolMint experienced a notice incident on January 30, 2020 affecting SchoolMint Hero, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2020, 05:38 PM UTC
Resolved
Jan 30, 2020, 09:01 PM UTC
Duration
3h 23m
Detected by Pingoru
Jan 30, 2020, 05:38 PM UTC

Affected components

SchoolMint Hero

Update timeline

  1. investigating Jan 30, 2020, 06:06 PM UTC

    Hero is currently experiencing a service outage. Our team is actively working to resolve the issue.

  2. identified Jan 30, 2020, 06:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 30, 2020, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 30, 2020, 09:01 PM UTC

    This incident has been resolved.