SchoolMint incident

Degradation of Service

Notice Resolved View vendor source →

SchoolMint experienced a notice incident on February 18, 2020 affecting SchoolMint Hero, lasting 8h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2020, 02:34 PM UTC
Resolved
Feb 18, 2020, 10:49 PM UTC
Duration
8h 14m
Detected by Pingoru
Feb 18, 2020, 02:34 PM UTC

Affected components

SchoolMint Hero

Update timeline

  1. investigating Feb 18, 2020, 02:34 PM UTC

    Hero is currently experiencing a degradation of service. Our team is actively working to resolve the issue.

  2. identified Feb 18, 2020, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 18, 2020, 07:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 18, 2020, 07:17 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 18, 2020, 10:49 PM UTC

    This incident has been resolved.