SchoolMint experienced a notice incident on October 4, 2024 affecting SchoolMint Hero, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
SchoolMint Hero
Update timeline
- resolved Oct 04, 2024, 04:39 PM UTC
We released an update on Hero at midnight, which included a new feature to better manage student records. Unfortunately, this failed to display the records for some students. Our team identified and corrected the issue at 10:30 am CT. We can confirm no data was lost and the issue has been fully resolved. We apologize for any inconvenience this may have caused.