SchoolMessenger incident

Document Management - Report Card Generation

Minor Resolved View vendor source →

SchoolMessenger experienced a minor incident on June 26, 2026 affecting Document Management US and Document Management Canada, lasting 18h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 10:01 PM UTC
Resolved
Jun 27, 2026, 04:04 PM UTC
Duration
18h 3m
Detected by Pingoru
Jun 26, 2026, 10:01 PM UTC

Affected components

Document Management USDocument Management Canada

Update timeline

  1. identified Jun 26, 2026, 10:01 PM UTC

    We have identified an issue affecting report card generation within Document Management. Our teams are actively working toward a resolution and are closely monitoring progress. We will continue to share updates as they become available.

  2. monitoring Jun 27, 2026, 12:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 27, 2026, 04:04 PM UTC

    This incident has been resolved.