SchoolMessenger incident

Connected Intelligence - Enrollment Data Replication Stopped – US1

SchoolMessenger is currently experiencing a major incident affecting Connected Intelligence K-12, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 12:51 PM UTC
Resolved
Ongoing
Duration
● 2h 8m
Detected by Pingoru
Jun 18, 2026, 12:51 PM UTC

Affected components

Connected Intelligence K-12

Update timeline

  1. identified Jun 18, 2026, 12:51 PM UTC

    We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment US1 server (https://registration.powerschool.com/). Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence. Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity. Further updates will be provided as progress continues.