SchooLinks Outage History

SchooLinks is up right now

SchooLinks had 3 outages in the last 2 years totaling 16h 27m of downtime — averaging 0.1 incidents per month.

There were 3 SchooLinks outages since October 20, 2025 totaling 16h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.schoolinks.com

Major February 10, 2026

Application Unavailable Due to CDN Issues

Detected by Pingoru
Feb 10, 2026, 08:48 PM UTC
Resolved
Feb 10, 2026, 10:46 PM UTC
Duration
1h 58m
Affected: SchooLinks Web AppClever Single Sign-On (SSO)ClassLink Single Sign-On (SSO)College Application ManagerCourse Planner
Timeline · 3 updates
  1. investigating Feb 10, 2026, 08:48 PM UTC

    We are currently experiencing an outage where our application is not loading for users. This issue is caused by an ongoing service disruption with Amazon CloudFront, which is impacting our ability to serve application content. We are actively monitoring the situation and working with AWS to understand the scope and resolution timeline of the CloudFront issue. Update from AWS: https://health.aws.amazon.com/health/status

  2. monitoring Feb 10, 2026, 09:55 PM UTC

    AWS has reported early signs of recovery, and is continuing to work toward full recovery. At this moment the SchooLinks app is loading for many users. Our team is actively monitoring infrastructure health and will provide another update when this outage has been fully resolved.

  3. resolved Feb 10, 2026, 10:46 PM UTC

    SchooLinks is fully operational. AWS has confirmed a full recovery and we have not observed any further errors from our testing.

Read the full incident report →

Major October 21, 2025

Common App Outage

Detected by Pingoru
Oct 21, 2025, 02:47 PM UTC
Resolved
Oct 21, 2025, 05:24 PM UTC
Duration
2h 36m
Affected: College Application Manager
Timeline · 2 updates
  1. identified Oct 21, 2025, 02:47 PM UTC

    We are currently aware of an ongoing outage with the Common App platform. This is an external service issue and is not within our direct control. As a result, users may experience errors or disruptions when attempting to access or submit information via Common App through our platform. Our systems remain fully operational, workflows within College Application Manager that rely on Common App may be delayed or unavailable until their service is restored. We will continue to monitor the situation closely and provide updates as more information becomes available from the Common App team. Thank you for your patience and understanding.

  2. resolved Oct 21, 2025, 05:24 PM UTC

    Per Common App this issue has been resolved. Common App had brief interruption related to a pre-deadline release around 10:20 AM ET that lasted for about 20 minutes. Recommenders should not have any further problems with form submission. If a recommender did try to submit forms during that period, they should review the status of the form to make sure it was successfully submitted.

Read the full incident report →

Major October 20, 2025

AWS outage

Detected by Pingoru
Oct 20, 2025, 10:28 AM UTC
Resolved
Oct 20, 2025, 10:21 PM UTC
Duration
11h 52m
Affected: SchooLinks Web AppData ProcessingClever Single Sign-On (SSO)ClassLink Single Sign-On (SSO)College Application ManagerCourse Planner
Timeline · 6 updates

Read the full incident report →