SchooLinks experienced a major incident on October 21, 2025 affecting College Application Manager, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 21, 2025, 02:47 PM UTC
We are currently aware of an ongoing outage with the Common App platform. This is an external service issue and is not within our direct control. As a result, users may experience errors or disruptions when attempting to access or submit information via Common App through our platform. Our systems remain fully operational, workflows within College Application Manager that rely on Common App may be delayed or unavailable until their service is restored. We will continue to monitor the situation closely and provide updates as more information becomes available from the Common App team. Thank you for your patience and understanding.
- resolved Oct 21, 2025, 05:24 PM UTC
Per Common App this issue has been resolved. Common App had brief interruption related to a pre-deadline release around 10:20 AM ET that lasted for about 20 minutes. Recommenders should not have any further problems with form submission. If a recommender did try to submit forms during that period, they should review the status of the form to make sure it was successfully submitted.