SchoolAI Outage History

SchoolAI is up right now

SchoolAI had 4 outages in the last 2 years totaling 7h 29m of downtime — averaging 0.2 incidents per month.

There were 4 SchoolAI outages since October 31, 2025 totaling 7h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.schoolai.com

Major May 27, 2026

Document uploads failing

Detected by Pingoru
May 27, 2026, 03:46 PM UTC
Resolved
May 27, 2026, 04:22 PM UTC
Duration
35m
Affected: Frontend
Timeline · 4 updates
  1. investigating May 27, 2026, 03:46 PM UTC

    We are currently investigating the issue

  2. investigating May 27, 2026, 03:49 PM UTC

    A known issue causing multiple failures across the app related to File uploads, Create a Space, image generation, and Mission Control. We are identifying the root cause

  3. monitoring May 27, 2026, 04:16 PM UTC

    We have implemented a fix and are monitoring.

  4. resolved May 27, 2026, 04:22 PM UTC

    Document uploads appear to be working again, will continue to monitor

Read the full incident report →

Minor December 12, 2025

My Space/Spaces Degraded Performance

Detected by Pingoru
Dec 12, 2025, 03:25 PM UTC
Resolved
Dec 12, 2025, 03:55 PM UTC
Duration
29m
Affected: Frontend
Timeline · 3 updates
  1. investigating Dec 12, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. identified Dec 12, 2025, 03:35 PM UTC

    We have identified the issue and deploying a fix

  3. resolved Dec 12, 2025, 03:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Cloudflare service outage

Detected by Pingoru
Nov 18, 2025, 01:31 PM UTC
Resolved
Nov 18, 2025, 02:50 PM UTC
Duration
1h 18m
Affected: Frontend
Timeline · 3 updates
  1. investigating Nov 18, 2025, 01:31 PM UTC

    The web app is not reachable due to a Cloudflare outage. We're investigating.

  2. monitoring Nov 18, 2025, 02:39 PM UTC

    Cloudflare's services are returning to normal in some areas, making the app available. Not all areas have been restored to service. Continuing to monitor.

  3. resolved Nov 18, 2025, 02:50 PM UTC

    Cloudflare service has been restored

Read the full incident report →

Major October 31, 2025

Student Login Issues

Detected by Pingoru
Oct 31, 2025, 03:50 PM UTC
Resolved
Oct 31, 2025, 08:55 PM UTC
Duration
5h 5m
Affected: Frontend
Timeline · 6 updates
  1. investigating Oct 31, 2025, 03:50 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 31, 2025, 06:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 31, 2025, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 31, 2025, 08:04 PM UTC

    We are deploying a fix to address the issue.

  5. monitoring Oct 31, 2025, 08:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 31, 2025, 08:55 PM UTC

    This incident has been resolved.

Read the full incident report →