SchoolAI incident

Student Login Issues

Major Resolved View vendor source →

SchoolAI experienced a major incident on October 31, 2025 affecting Frontend, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 03:50 PM UTC
Resolved
Oct 31, 2025, 08:55 PM UTC
Duration
5h 5m
Detected by Pingoru
Oct 31, 2025, 03:50 PM UTC

Affected components

Frontend

Update timeline

  1. investigating Oct 31, 2025, 03:50 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 31, 2025, 06:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 31, 2025, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 31, 2025, 08:04 PM UTC

    We are deploying a fix to address the issue.

  5. monitoring Oct 31, 2025, 08:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 31, 2025, 08:55 PM UTC

    This incident has been resolved.