Scalr incident

Runs Are Not Using the Account Level Default Agent Pool

Notice Resolved View vendor source →

Scalr experienced a notice incident on October 7, 2025 affecting Scalr Platform, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 08:42 PM UTC
Resolved
Oct 07, 2025, 10:14 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 07, 2025, 08:42 PM UTC

Affected components

Scalr Platform

Update timeline

  1. investigating Oct 07, 2025, 08:42 PM UTC

    Runs are not using agents if the agent is set as the default for the account. A workaround, for now, is to set the agent pool in the workspace settings explicitly. A fix is in progress to ensure that the account-level defaults are used as expected.

  2. identified Oct 07, 2025, 08:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 07, 2025, 10:14 PM UTC

    This incident has been resolved.