Scalr Outage History

Scalr is up right now

Scalr had 31 outages in the last 2 years totaling 7h 44m of downtime — averaging 1.3 incidents per month.

There were 31 Scalr outages since June 3, 2024 totaling 7h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.scalr.io

Minor August 22, 2024

Some runs failing with "Nginx error. 403"

Detected by Pingoru
Aug 22, 2024, 07:10 PM UTC
Resolved
Aug 22, 2024, 07:23 PM UTC
Duration
12m
Affected: Scalr PlatformScalr Worker
Timeline · 5 updates
  1. investigating Aug 22, 2024, 07:10 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 22, 2024, 07:10 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 22, 2024, 07:11 PM UTC

    Some self-hosted agents are experiencing this issue due to a WAF rule that is being reverted.

  4. monitoring Aug 22, 2024, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 22, 2024, 07:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 14, 2024

Github Outage

Detected by Pingoru
Aug 14, 2024, 11:26 PM UTC
Resolved
Aug 15, 2024, 12:50 AM UTC
Duration
1h 23m
Affected: GitHub WebhooksGitHub API RequestsGitHub Pull Requests
Timeline · 4 updates
  1. investigating Aug 14, 2024, 11:26 PM UTC

    GitHub is experiencing a major outage that is impacting all operations. The Scalr platform is operational, but GitHub users will experience issues with pull requests, webhooks, and other functionality that Scalr depends on. This has no impact on customers using other VCS providers. More information can be found here: https://www.githubstatus.com/

  2. identified Aug 14, 2024, 11:33 PM UTC

    From Github: Update - We are experiencing interruptions in multiple public GitHub services. We suspect the impact is due to a database infrastructure related change that we are working on rolling back. More information can be found here: https://www.githubstatus.com/

  3. identified Aug 15, 2024, 12:03 AM UTC

    Github is continuing to work on a fix for this issue. More information can be found here: https://www.githubstatus.com/

  4. resolved Aug 15, 2024, 12:50 AM UTC

    The GitHub incident has been resolved. More information can be found here: https://www.githubstatus.com/

Read the full incident report →

Critical August 8, 2024

Major outage of API

Detected by Pingoru
Aug 08, 2024, 08:51 AM UTC
Resolved
Aug 08, 2024, 10:38 AM UTC
Duration
1h 46m
Affected: Scalr Worker
Timeline · 3 updates
  1. investigating Aug 08, 2024, 08:51 AM UTC

    We are experiencing an issue with no healthy API streams. The team is investigating the root cause.

  2. monitoring Aug 08, 2024, 09:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 08, 2024, 10:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 7, 2024

Some Sccounts Experiencing Slow Runs

Detected by Pingoru
Aug 07, 2024, 03:07 PM UTC
Resolved
Aug 07, 2024, 03:15 PM UTC
Duration
8m
Affected: Scalr PlatformScalr Worker
Timeline · 3 updates
  1. investigating Aug 07, 2024, 03:07 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 07, 2024, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2024, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 11, 2024

Known Issue w/ Microsoft Entra

Detected by Pingoru
Jul 11, 2024, 01:19 PM UTC
Resolved
Jul 11, 2024, 04:24 PM UTC
Duration
3h 5m
Affected: Scalr Platform
Timeline · 4 updates
  1. investigating Jul 11, 2024, 01:19 PM UTC

    We are investigating an issue where some users are unable to log in if Microsoft Entra is being used for authentication.

  2. identified Jul 11, 2024, 01:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2024, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2024, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 6, 2024

Intermittent Timeouts

Detected by Pingoru
Jun 06, 2024, 12:15 PM UTC
Resolved
Jun 06, 2024, 01:23 PM UTC
Duration
1h 7m
Affected: Scalr Worker
Timeline · 3 updates
  1. investigating Jun 06, 2024, 12:15 PM UTC

    We are currently investigating a network issue causing intermittent timeouts.

  2. monitoring Jun 06, 2024, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 06, 2024, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →