Scaleway incident

[Block Storage] - [fr-par-1] Snapshot API call timeouts

Minor Ongoing View vendor source →
Started
Apr 30, 2026, 03:15 PM UTC
Resolved
Ongoing
Duration
● 3d 10h
Detected by Pingoru
Apr 30, 2026, 03:15 PM UTC

Affected components

Block Storage

Update timeline

  1. investigating Apr 30, 2026, 03:15 PM UTC

    Some RDB instances in the FR‑PAR‑1 region are currently stuck in the "snapshotting" state. Our engineering team is actively working to release the affected instances and restore normal snapshot operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience

  2. identified Apr 30, 2026, 03:46 PM UTC

    Customers may experience issues with Block Storage snapshot operations in the FR-PAR-1 region. Our engineering team has identified the root cause and is working on a solution to restore normal operations. We will provide further updates as soon as the issue is resolved. Thank you for your patience.

  3. monitoring Apr 30, 2026, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

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