Scaleway incident

[Account] - Global - Account API Down

Major Resolved View vendor source →

Scaleway experienced a major incident on September 30, 2026 affecting Billing and Environmental Footprint and 1 more component, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 09:35 AM UTC
Resolved
Sep 30, 2026, 02:48 PM UTC
Duration
5h 13m
Detected by Pingoru
Sep 30, 2026, 09:35 AM UTC

Affected components

BillingEnvironmental FootprintIAMLoad Balancer

Update timeline

  1. investigating Sep 30, 2026, 09:35 AM UTC

    Account API is down. Console may be unusable

  2. investigating Sep 30, 2026, 09:41 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 30, 2026, 09:42 AM UTC

    Services have recovered, we are investigating, but there should not be any user facing impacts anymore.

  4. resolved Sep 30, 2026, 02:48 PM UTC

    This incident has been resolved.