Scaleway incident

[Key Manager] - [fr-par] Request timeouts due to migration issue

Minor Resolved View vendor source →

Scaleway experienced a minor incident on July 1, 2026 affecting Secret Manager, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 09:48 AM UTC
Resolved
Jul 06, 2026, 09:49 AM UTC
Duration
5d
Detected by Pingoru
Jul 01, 2026, 09:48 AM UTC

Affected components

Secret Manager

Update timeline

  1. identified Jul 01, 2026, 09:48 AM UTC

    Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component.

  2. identified Jul 01, 2026, 09:57 AM UTC

    Creations and deletions on Key Manager and Secret Manager may fail for some clients. Access to keys and secrets is not impacted. Our team is investigating the issue.

  3. identified Jul 01, 2026, 09:58 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 01, 2026, 11:37 AM UTC

    Customers may experience request timeouts on the Key Manager service due to a migration issue on an internal component. The issue is currently being monitored and we are working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

  5. monitoring Jul 01, 2026, 12:33 PM UTC

    The issue has been fixed at 1:20 pm. Sorry for the inconvenience caused.

  6. resolved Jul 06, 2026, 09:49 AM UTC

    This incident has been resolved.