Scaleway incident

[DC5] Public switch issue in DC5 Room 1 1 Rack D39

Minor Resolved View vendor source →

Scaleway experienced a minor incident on April 4, 2026 affecting Dedibox and DC5, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2026, 05:41 PM UTC
Resolved
Apr 04, 2026, 10:10 PM UTC
Duration
4h 29m
Detected by Pingoru
Apr 04, 2026, 05:41 PM UTC

Affected components

DediboxDC5

Update timeline

  1. investigating Apr 04, 2026, 05:41 PM UTC

    We have detected that public switches were down in DC5 Room 1 1 Rack D39. Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.

  2. identified Apr 04, 2026, 07:15 PM UTC

    The Switch is currently down and is being replaced.

  3. resolved Apr 04, 2026, 10:10 PM UTC

    Switch has been replaced network is up for the Rack D39