Scaleway incident

[LBAS] - [PAR1] - Private Networks issue on many LBs

Major Resolved View vendor source →

Scaleway experienced a major incident on May 5, 2026 affecting Load Balancer, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 12:23 PM UTC
Resolved
May 06, 2026, 12:51 PM UTC
Duration
1d
Detected by Pingoru
May 05, 2026, 12:23 PM UTC

Affected components

Load Balancer

Update timeline

  1. investigating May 05, 2026, 12:23 PM UTC

    We are currently observing connectivity issues with Load Balancers caused by a partial outage on an internal dependency in the fr-par-1 region.

  2. investigating May 05, 2026, 01:27 PM UTC

    The following services are impacted by this incident : - Kapsule Control Plane API for new clusters and some existing cluster unreachable - LBs are experiencing configuration latencies, which impacts Kapsule node scaling

  3. investigating May 05, 2026, 03:01 PM UTC

    Data Warehouse experiencing issues creating new deployments

  4. resolved May 06, 2026, 12:51 PM UTC

    The issue has been fixed. Everything is back to normal since yesterday at 8:30 PM. If you are still encountering an issue please contact our support team.