SavvyMoney incident

Investigating: Increase in error rates.

Minor Resolved View vendor source →

SavvyMoney experienced a minor incident on August 20, 2024 affecting API Core Service, lasting 18h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 03:48 PM UTC
Resolved
Aug 21, 2024, 09:56 AM UTC
Duration
18h 8m
Detected by Pingoru
Aug 20, 2024, 03:48 PM UTC

Affected components

API Core Service

Update timeline

  1. investigating Aug 20, 2024, 03:48 PM UTC

    We are aware of an increase in error rates in our external API and logins.

  2. identified Aug 20, 2024, 04:17 PM UTC

    The issue has been identified, and a fix is in progress.

  3. resolved Aug 21, 2024, 09:56 AM UTC

    The incident has been resolved.