SavvyMoney incident

Issues with credit score availability

Notice Resolved View vendor source →

SavvyMoney experienced a notice incident on November 19, 2024 affecting API Core Service and Credit Service and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 12:12 PM UTC
Resolved
Nov 19, 2024, 01:25 PM UTC
Duration
1h 12m
Detected by Pingoru
Nov 19, 2024, 12:12 PM UTC

Affected components

API Core ServiceCredit ServiceOffers EngineSSO Service - AuthSSO Service - Web

Update timeline

  1. investigating Nov 19, 2024, 12:12 PM UTC

    We are currently investigating this issue.

  2. identified Nov 19, 2024, 12:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 19, 2024, 01:14 PM UTC

    A fix has been implemented and we are monitoring results.

  4. resolved Nov 19, 2024, 01:25 PM UTC

    We are continue monitoring.