Satori Outage History
Satori is up right nowPingoru has recorded 31 incidents for Satori: 5 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 9 of 720 (1%) |
| May 2026 | 1 | 6 of 744 (1%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 25 of 744 (3%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 515 (0%) |
Incidents, newest first
Notice July 21, 2026 Issue Connecting to Snowflake 1d 1h Satori DAC AWS us-east-1 (N. Virginia), Satori DAC AWS us-west-2 (Oregon), Satori DAC AWS eu-central-1 (Frankfurt), Satori DAC AWS eu-west-1 (Ireland) and 5 more
Started Jul 21, 2026, 04:12 PM UTC· resolved Jul 22, 2026, 05:33 PM UTC
- investigating Jul 21, 2026, 04:12 PM UTC
Our monitoring systems have detected a change in Snowflake that may impact the availability of the Satori-generated hostname for Snowflake.
- investigating Jul 22, 2026, 05:27 PM UTC
We are continuing to investigate this issue.
- investigating Jul 22, 2026, 05:28 PM UTC
A fix has been deployed to Satori SaaS DACs and is available in v1.2629.3 and v1.2630.1.
- resolved Jul 22, 2026, 05:33 PM UTC
This incident has been resolved.
Minor May 20, 2026 Workspaces Not Loading for Snowflake Proxy Accounts 6h 15m Satori DAC AWS us-east-1 (N. Virginia), Satori DAC AWS us-west-2 (Oregon), Satori DAC AWS eu-central-1 (Frankfurt), Satori DAC AWS ap-southeast-1 (Singapore) and 1 more
Started May 20, 2026, 06:28 AM UTC· resolved May 20, 2026, 12:43 PM UTC
- investigating May 20, 2026, 06:28 AM UTC
Our monitoring system has detected a change in Snowflake that impacts the availability of Snowflake Workspaces in Snowsight in some regions, in Snowflake Proxy Accounts. A fix for the issue is being prepared. We will update once a patch is available for customer-hosted DACs.
- identified May 20, 2026, 07:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 20, 2026, 09:59 AM UTC
A fix has been deployed to all SaaS DACs. Customers with customer-hosted DACs should upgrade to v1.2621.2.
- resolved May 20, 2026, 12:43 PM UTC
A fix has been deployed to all SaaS DACs. Customers with customer-hosted DACs should upgrade to v1.2621.2.
Minor April 15, 2026 Dynamic Masking Issue in Snowflake Workspaces 3h 4m Customer Hosted DAC
Started Apr 15, 2026, 02:43 PM UTC· resolved Apr 15, 2026, 05:48 PM UTC
- identified Apr 15, 2026, 02:43 PM UTC
Our monitoring systems have detected a change in Snowflake that impacts dynamic masking functionality in Snowsight Workspaces in some regions. A fix has been rolled out to all SaaS DACs. Customers hosting their own DACs should upgrade to version 1.2615.2.
- monitoring Apr 15, 2026, 03:27 PM UTC
A fix has been rolled out to all SaaS DACs. Customers hosting their own DACs should upgrade to version 1.2615.2.
- resolved Apr 15, 2026, 05:48 PM UTC
The incident is resolved. Customers hosting their own DACs should upgrade to version 1.2615.2 to mitigate the issue.
Minor April 6, 2026 Management console changes are not reflected to DACs 1h 53m Management Console
Started Apr 06, 2026, 11:29 AM UTC· resolved Apr 06, 2026, 01:23 PM UTC
- investigating Apr 06, 2026, 11:29 AM UTC
Our monitoring systems have detected an issue in a cloud service used by the management console to deliver configuration changes to DACs. No impact on ongoing data activity, however, policy changes or access requests are currently not being processed.
- identified Apr 06, 2026, 12:21 PM UTC
We have identified that the issue is caused by a cloud service used by the management console to deliver configuration changes to DACs. We are working with the cloud provider to mitigate the issue and considering alternatives.
- monitoring Apr 06, 2026, 12:55 PM UTC
We are seeing signs that the cloud service is recovering and functionality has been restored for some customers. We are monitoring the situation and will provide an update once functionality is fully restored.
- resolved Apr 06, 2026, 01:23 PM UTC
This incident has been resolved.
Major September 24, 2025 Multiple DAC and Management Console Issues 1d 6h Management Console, Satori DAC AWS us-east-1 (N. Virginia), Satori DAC AWS us-west-2 (Oregon), Satori DAC AWS eu-central-1 (Frankfurt) and 6 more
Started Sep 24, 2025, 10:26 AM UTC· resolved Sep 25, 2025, 05:21 PM UTC
- investigating Sep 24, 2025, 10:26 AM UTC
Our monitoring systems have detected several failures in DACs and the Management Console.
- investigating Sep 24, 2025, 10:28 AM UTC
We are continuing to investigate this issue.
- identified Sep 24, 2025, 10:57 AM UTC
The issue is likely related to an outage in Google DNS, which is used by Satori services. We are working to identify the scope of the outage and considering failing over to an alternative DNS service.
- identified Sep 24, 2025, 11:52 AM UTC
We are now focused on a DNS registrar issue. We will send an additional update in an hour.
- monitoring Sep 24, 2025, 01:34 PM UTC
We have implemented a fix and are monitoring the results. Some services are up.
- monitoring Sep 24, 2025, 01:42 PM UTC
All services have been restored, however, several users still report an issue resolving Satori domain names. This indicates to DNS updates propagation that may take some time to complete. Users can clear their DNS cache to try and speed up the process.
- monitoring Sep 24, 2025, 04:31 PM UTC
We have confirmed that all systems and services are operational. However, some users still get stale DNS entries due to caching. Clearing local DNS caches may help resolve the issue; however, some DNS caching occurs at layers beyond users' workstations which prolong the impact of the incident. The team is monitoring global DNS propagation and confims some regions are still impacted.
- monitoring Sep 25, 2025, 07:27 AM UTC
We see improvement in global DNS propagation. Customers who are still experiencing issues should open a support ticket.
- resolved Sep 25, 2025, 05:21 PM UTC
This incident has been resolved. Customers who are still experiencing issues should open a support ticket. Clearing the browser or workstation DNS cache is recommended for users who still experience issues.
Minor June 12, 2025 Dashboards, audit logs and report are unavailable 16h 26m Management Console
Started Jun 12, 2025, 07:50 PM UTC· resolved Jun 13, 2025, 12:16 PM UTC
- identified Jun 12, 2025, 07:50 PM UTC
This issue is caused by an ongoing outage in Google BigQuery, which is the backend service we use for storing audit logs.
- monitoring Jun 12, 2025, 08:56 PM UTC
Service is being restored by GCP, we are monitoring the situation.
- resolved Jun 13, 2025, 12:16 PM UTC
This incident has been resolved.
Major June 12, 2025 Configuration propagation issue 1h Satori DAC AWS us-west-2 (Oregon), Satori DAC AWS eu-west-1 (Ireland), Satori DAC GCP us-east1 (S. Carolina), Satori DAC Azure eastus-2 (Virginia) and 1 more
Started Jun 12, 2025, 06:23 PM UTC· resolved Jun 12, 2025, 07:23 PM UTC
- investigating Jun 12, 2025, 06:23 PM UTC
Our monitoring systems have detected issues in propagating configurations to some DACs which may impact some customers. We are investigating and will share an update shortly.
- monitoring Jun 12, 2025, 06:55 PM UTC
The issue is related to a GCP outage that occurred at the same time. Service is back to normal, and we are monitoring the situation.
- resolved Jun 12, 2025, 07:23 PM UTC
This incident has been resolved.
Notice June 11, 2025 Inventory updates are not sent to management console 1h 15m Customer Hosted DAC
Started Jun 11, 2025, 12:22 PM UTC· resolved Jun 11, 2025, 01:37 PM UTC
- investigating Jun 11, 2025, 12:22 PM UTC
We are currently investigating this issue.
- identified Jun 11, 2025, 12:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 11, 2025, 12:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2025, 01:37 PM UTC
This incident has been resolved.
Major May 21, 2025 Query Execution Issues 1h 44m Satori DAC AWS us-east-1 (N. Virginia)
Started May 21, 2025, 09:04 AM UTC· resolved May 21, 2025, 10:49 AM UTC
- investigating May 21, 2025, 09:04 AM UTC
We are investigating unexpected errors that may prevent users from running queries on data stores.
- identified May 21, 2025, 09:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2025, 09:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2025, 10:49 AM UTC
This incident has been resolved.
Minor March 25, 2025 Snowsight access via privatelink 1d Satori DAC AWS us-west-2 (Oregon), Satori DAC AWS eu-central-1 (Frankfurt), Satori DAC AWS ap-southeast-1 (Singapore)
Started Mar 25, 2025, 08:38 PM UTC· resolved Mar 26, 2025, 09:01 PM UTC
- investigating Mar 25, 2025, 08:38 PM UTC
We have observed issues logging into snowsight via on a privatelink setup, currently working to identify the root cause.
- monitoring Mar 25, 2025, 09:23 PM UTC
The observed issues does not seem to originate from Satori, we will continue to monitor.
- resolved Mar 26, 2025, 09:01 PM UTC
This incident has been resolved.
Minor December 12, 2024 Snowflake Login Issue 4h 4m Satori DAC AWS us-west-2 (Oregon), Customer Hosted DAC
Started Dec 12, 2024, 06:07 AM UTC· resolved Dec 12, 2024, 10:11 AM UTC
- investigating Dec 12, 2024, 06:07 AM UTC
We identified an issue with login to Snowsight on some accounts.
- identified Dec 12, 2024, 07:41 AM UTC
The issue has been identified, and a fix was provided to Satori SaaS. A fix for customer-hosted DACs will be released shortly.
- monitoring Dec 12, 2024, 08:02 AM UTC
The fix for customer-hosted DAC is available in version 1.2449.2. Snowflake customers should plan to upgrade to this version to avoid being impacted by the issue.
- resolved Dec 12, 2024, 10:11 AM UTC
This incident has been resolved. Customers who use the customer-hosted version of Satori should upgrade to v1.2449.2 to mitigate the issue.