Satori incident

Management console changes are not reflected to DACs

Minor Resolved View vendor source →

Satori experienced a minor incident on April 6, 2026 affecting Management Console, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 11:29 AM UTC
Resolved
Apr 06, 2026, 01:23 PM UTC
Duration
1h 53m
Detected by Pingoru
Apr 06, 2026, 11:29 AM UTC

Affected components

Management Console

Update timeline

  1. investigating Apr 06, 2026, 11:29 AM UTC

    Our monitoring systems have detected an issue in a cloud service used by the management console to deliver configuration changes to DACs. No impact on ongoing data activity, however, policy changes or access requests are currently not being processed.

  2. identified Apr 06, 2026, 12:21 PM UTC

    We have identified that the issue is caused by a cloud service used by the management console to deliver configuration changes to DACs. We are working with the cloud provider to mitigate the issue and considering alternatives.

  3. monitoring Apr 06, 2026, 12:55 PM UTC

    We are seeing signs that the cloud service is recovering and functionality has been restored for some customers. We are monitoring the situation and will provide an update once functionality is fully restored.

  4. resolved Apr 06, 2026, 01:23 PM UTC

    This incident has been resolved.