Satori incident

Configuration updates on AWS us-east-1

Minor Resolved View vendor source →

Satori experienced a minor incident on February 24, 2021 affecting Management Console and Satori DAC AWS us-east-1 (N. Virginia), lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2021, 04:09 PM UTC
Resolved
Feb 24, 2021, 10:20 PM UTC
Duration
6h 10m
Detected by Pingoru
Feb 24, 2021, 04:09 PM UTC

Affected components

Management ConsoleSatori DAC AWS us-east-1 (N. Virginia)

Update timeline

  1. investigating Feb 24, 2021, 04:09 PM UTC

    We are experiencing an issue with the configuration repository of the SaaS AWS us-east-1 DAC. Configuration changes in the management console are not propagated reliably to the DAC.

  2. identified Feb 24, 2021, 07:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 24, 2021, 10:20 PM UTC

    This incident has been resolved.