Satori experienced a major incident on March 10, 2021 affecting Management Console, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Management Console
Update timeline
- investigating Mar 10, 2021, 01:25 AM UTC
The Our Management system is experiencing some connectivity issues due to DNS degradation from a 3rd party vendor. No real-time service or connectivity is affected in our data access controllers.
- identified Mar 10, 2021, 01:46 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 10, 2021, 01:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2021, 02:47 AM UTC
This incident has been resolved.