Satori incident

Login Page Not Working

Critical Resolved View vendor source →

Satori experienced a critical incident on April 20, 2021 affecting Management Console, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 06:46 PM UTC
Resolved
Apr 20, 2021, 07:56 PM UTC
Duration
1h 10m
Detected by Pingoru
Apr 20, 2021, 06:46 PM UTC

Affected components

Management Console

Update timeline

  1. identified Apr 20, 2021, 06:46 PM UTC

    Satori's login page, which is hosted by Auth0 is currently not functioning as expected. This affects all users who login with username/password. Users using single sign-on are not affected. We are monitoring the situation with Auh0.

  2. resolved Apr 20, 2021, 07:56 PM UTC

    This incident has been resolved.