Satori experienced a major incident on December 15, 2021 affecting Management Console and Satori DAC AWS us-west-2 (Oregon) and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 15, 2021, 03:38 PM UTC
Our monitoring indicates network connectivity issues to several DACs on AWS and GCP. The team is investigating.
- identified Dec 15, 2021, 03:53 PM UTC
Update: some customers are reporting an issue connecting to the management console as well. We identified a network connectivity issue with the underlying cloud providers which affects several of their services. We are monitoring the situation and updates from the cloud providers and report as we know more.
- identified Dec 15, 2021, 04:12 PM UTC
AWS has confirmed the networking connectivity issue. Partial connectivity has been restored.
- monitoring Dec 15, 2021, 04:19 PM UTC
AWS is reporting a full recovery of networking connectivity. Satori monitoring is not showing any issues.
- resolved Dec 15, 2021, 04:35 PM UTC
This incident has been resolved.