Satori experienced a notice incident on December 22, 2021 affecting Satori DAC AWS us-east-1 (N. Virginia), lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Satori DAC AWS us-east-1 (N. Virginia)
Update timeline
- identified Dec 22, 2021, 01:30 PM UTC
We are observing high error rates from customer-hosted DACs on AWS us-east-1. The root cause is a confirmed loss of power in one of the AWS datacenters in the region, which affects one of the availability zones. The issue is not expected to impact user access to Satori-protected data stores in multi-availability zone deployments. Satori SaaS DAC on us-east-1 is not deployed on the affected availability zone.
- monitoring Dec 22, 2021, 03:03 PM UTC
AWS report that power has been fully restored. We are monitoring the situation.
- resolved Dec 22, 2021, 03:36 PM UTC
This incident has been resolved.