Satori incident

Snowflake SSO issue on AWS region ap-northeast-1

Notice Resolved View vendor source →

Satori experienced a notice incident on October 21, 2023, lasting 10h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2023, 07:45 AM UTC
Resolved
Oct 21, 2023, 06:42 PM UTC
Duration
10h 57m
Detected by Pingoru
Oct 21, 2023, 07:45 AM UTC

Update timeline

  1. investigating Oct 21, 2023, 07:45 AM UTC

    We received reports that logging in to Snowsight via SSO with AWS region ap-northeast-1 is not working for some customers. The team is investigating.

  2. investigating Oct 21, 2023, 06:42 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 21, 2023, 06:42 PM UTC

    The incident has been resolved