Sanity incident

Sync issues using Sanity Connect for Shopify

Critical Resolved View vendor source →

Sanity experienced a critical incident on October 1, 2025 affecting Partner Integrations, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 03:54 PM UTC
Resolved
Oct 01, 2025, 04:39 PM UTC
Duration
45m
Detected by Pingoru
Oct 01, 2025, 03:54 PM UTC

Affected components

Partner Integrations

Update timeline

  1. investigating Oct 01, 2025, 03:54 PM UTC

    We are currently experiencing an issue where data is not syncing between Shopify and Sanity when using Sanity Connect for Shopify. We are investigating and working on a fix.

  2. resolved Oct 01, 2025, 04:39 PM UTC

    This incident has been resolved.