Sanity incident

Content Agent & Canvas experiencing elevated error rates

Minor Resolved View vendor source →

Sanity experienced a minor incident on January 20, 2026 affecting Content Agent and Canvas, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 05:32 PM UTC
Resolved
Jan 20, 2026, 05:58 PM UTC
Duration
25m
Detected by Pingoru
Jan 20, 2026, 05:32 PM UTC

Affected components

Content AgentCanvas

Update timeline

  1. investigating Jan 20, 2026, 05:32 PM UTC

    We’re investigating elevated error rates impacting Content Agent and Canvas. Some requests may fail with 5xx errors, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we learn more.

  2. resolved Jan 20, 2026, 05:58 PM UTC

    This incident is resolved. Our upstream AI provider has recovered, and Content Agent and Canvas error rates have returned to normal.