Sanity incident

Content Agent and Canvas experiencing elevated error rates

Major Resolved View vendor source →

Sanity experienced a major incident on February 3, 2026 affecting Content Agent and Canvas, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 03:54 PM UTC
Resolved
Feb 03, 2026, 04:08 PM UTC
Duration
14m
Detected by Pingoru
Feb 03, 2026, 03:54 PM UTC

Affected components

Content AgentCanvas

Update timeline

  1. investigating Feb 03, 2026, 03:54 PM UTC

    We’re investigating elevated error rates impacting Content Agent and Canvas functionality. Some requests may fail, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we have more information.

  2. identified Feb 03, 2026, 03:57 PM UTC

    The issue in our upstream AI provider has been identified and a fix is being implemented.

  3. resolved Feb 03, 2026, 04:08 PM UTC

    A fix has been implemented at provider level. This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.