SalesQL incident

Issues with one of our production clusters

Minor Resolved View vendor source →

SalesQL experienced a minor incident on May 19, 2021 affecting Web Application and Browser Extension, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2021, 03:20 PM UTC
Resolved
May 19, 2021, 03:57 PM UTC
Duration
36m
Detected by Pingoru
May 19, 2021, 03:20 PM UTC

Affected components

Web ApplicationBrowser Extension

Update timeline

  1. investigating May 19, 2021, 03:20 PM UTC

    We are currently investigating this issue and redirecting traffic to another healthy cluster, meanwhile, it's possible that some of our services fail, in that case retrying to action you were performing should work.

  2. investigating May 19, 2021, 03:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 19, 2021, 03:57 PM UTC

    This incident has been resolved, all clusters are operative again.