SalesQL incident

Sales Navigator

Major Resolved View vendor source →

SalesQL experienced a major incident on July 3, 2023 affecting Browser Extension, lasting 9d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2023, 09:50 AM UTC
Resolved
Jul 12, 2023, 01:33 PM UTC
Duration
9d 3h
Detected by Pingoru
Jul 03, 2023, 09:50 AM UTC

Affected components

Browser Extension

Update timeline

  1. investigating Jul 03, 2023, 09:50 AM UTC

    Ongoing maintenance activities are being carried out for the bulk function in Sales Navigator.

  2. identified Jul 04, 2023, 02:30 PM UTC

    Dear Users, We would like to inform you that adding contacts in bulk on Sales Navigator lists is temporarily unavailable. Reason for Unavailability: We want to clarify that the temporary unavailability of the Bulk Function for managing Contact Lists in Sales Navigator is due to substantial modifications being made to the platform Linkedin. Impact: Bulk Function in Sales Navigator for Contact Lists is temporarily unavailable. Estimated Time of Resolution: We are working diligently to complete the maintenance activities and will update you as soon as the Bulk Function is operational again. Please check this page for the latest status updates. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. If you have any questions or require further assistance during this time, please don’t hesitate to reach out through the contact form available on this page. Thank you for your continued support. Best regards,

  3. identified Jul 06, 2023, 11:23 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 06, 2023, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 12, 2023, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 12, 2023, 01:33 PM UTC

    This incident has been resolved.