SalesQL incident

Maintenance and system improvements

Major Resolved View vendor source →

SalesQL experienced a major incident on January 25, 2024 affecting Web Application and Browser Extension and 1 more component, lasting 8h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 12:12 PM UTC
Resolved
Jan 25, 2024, 08:36 PM UTC
Duration
8h 24m
Detected by Pingoru
Jan 25, 2024, 12:12 PM UTC

Affected components

Web ApplicationBrowser ExtensionPublic API

Update timeline

  1. investigating Jan 25, 2024, 12:12 PM UTC

    We are currently implementing improvements to our system to enhance performance. This process may take a few hours, and during this period, you might experience momentary impacts on the dashboard and extension functions. We will promptly notify you upon the completion of the maintenance. 🚨 Please note that you will not be able to export contacts until the maintenance is completed. 🛠️ We appreciate your understanding and patience.

  2. investigating Jan 25, 2024, 04:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 25, 2024, 08:36 PM UTC

    This incident has been resolved.