SalesQL incident

Scheduled Service Interruption on October 15th, 2024

Critical Resolved View vendor source →

SalesQL experienced a critical incident on October 15, 2024 affecting Web Application and Browser Extension and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 10:55 AM UTC
Resolved
Oct 16, 2024, 11:25 AM UTC
Duration
1d
Detected by Pingoru
Oct 15, 2024, 10:55 AM UTC

Affected components

Web ApplicationBrowser ExtensionPublic API

Update timeline

  1. investigating Oct 15, 2024, 10:55 AM UTC

    This maintenance has been scheduled and communicated in advance. 🛠️ During this time, our system will undergo maintenance for several hours. As a result, access to the dashboard will be temporarily unavailable, the extension may experience functionality issues, and all features, including the API and other services, will be affected. We will notify you and provide updates once the maintenance is complete. Thank you for your understanding.

  2. investigating Oct 15, 2024, 01:15 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 15, 2024, 08:08 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 15, 2024, 08:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Oct 15, 2024, 11:06 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 16, 2024, 11:25 AM UTC

    This incident has been resolved.