Salesforce incident

Further investigation has revealed that the scope of impact is broader than initially understood. Customers may have experienced issues across Tableau services, including but not limited to: Explore,

Major Resolved View vendor source →

Salesforce experienced a major incident on August 7, 2026 affecting UE1PD, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 08:22 PM UTC
Resolved
Aug 07, 2026, 09:40 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 07, 2026, 08:22 PM UTC

Affected components

UE1PD

Update timeline

  1. identified Aug 07, 2026, 08:22 PM UTC

    Disruption Started: tableauServiceDisruption

  2. monitoring Aug 07, 2026, 08:22 PM UTC

    We are aware of an issue that impacted Tableau Cloud between 19:10 - 19:35 UTC. During that time, some users may have been unable to log in or may have seen 500 errors when attempting to log in. The impact has currently ceased, but we are actively investigating the technical trigger and taking the appropriate actions to prevent future impact. We will provide an update in 60 minutes or sooner if more information becomes available.

  3. monitoring Aug 07, 2026, 08:43 PM UTC

    Further investigation has revealed that the scope of impact is broader than initially understood. Customers may have experienced issues across Tableau services, including but not limited to: Explore, Homepage, Load a View, Web Edit, Refresh an Extract, and Bridge. We will provide an update in 60 minutes or sooner if more information becomes available.