Salesforce incident
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. Thank you for your patience as we work to resolve this issue.
Salesforce experienced a minor incident on September 7, 2026 affecting CHE12 and CHE16 and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
CHE12CHE16CHE18CHE26SCHE28CHE2SCHE30CHE4SCHE6GBR100
Update timeline
- identified Sep 07, 2026, 07:04 PM UTC
Degradation Started: agentforcePerformanceDegradation
- monitoring Sep 07, 2026, 07:04 PM UTC
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. Thank you for your patience as we work to resolve this issue.