Rybbon had 7 outages in the last 2 years totaling 569h 11m of downtime — averaging 0.3 incidents per month.
There were 7 Rybbon outages since October 20, 2025 totaling 569h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing an issue affecting physical reward card orders. Customers may be unable to place orders at this time. Our team is actively investigating and will provide updates as soon as possible.
This incident has been resolved.
We experienced a brief service disruption today due to an infrastructure configuration issue. The issue has been fully resolved and all services are operating normally.
We are experiencing an increase in errors with multiple India brand redemptions. The issue is currently being investigated.
We are continuing to investigate this issue.
Redemptions for all India brands are currently available, with the exception of Amazon. We will provide a further update once Amazon redemptions resume.
This incident has been resolved.
We are currently investigating an issue affecting PayPal rewards redemptions within BHN Rewards. Some recipients may be unable to redeem or process PayPal rewards at this time. Our team is actively working to identify and resolve the issue. Further updates will be posted here as they become available.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We identified the issue as being related to content security policy conflicts.
**Resolved** – The issue has been successfully resolved. All affected services related to [https://app.rybbon.net/](https://app.rybbon.net/) have been verified and are now functioning as expected. We will continue to monitor the systems to ensure stability. **Identified** – We identified the issue as being related to content security policy conflicts.
We are currently facing an issue with the BHN Rewards API due to AWS service provider is having issue in network load balancers and are now seeing connectivity and API recovery for AWS services. We will keep you posted the status of the service when the services would get restored.
The issue has been successfully resolved. All services, including the BHNR API, have been verified and are now functioning as expected. We will continue to monitor the systems to ensure stability.
We experienced an issue with our email services today due to an unexpected outage in AWS Lambda. The disruption impacted email processing and delivery. AWS has since resolved the underlying issue, and services are now operating normally. We are continuing to monitor the situation to ensure full stability.