Rybbon incident

AWS Infrastructure outage

Notice Resolved View vendor source →

Rybbon experienced a notice incident on October 20, 2025 affecting BHN Rewards Website - bhnrewards.com and BHN Rewards Application - app.rybbon.net and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:47 PM UTC
Resolved
Oct 20, 2025, 01:47 PM UTC
Duration
Detected by Pingoru
Oct 20, 2025, 01:47 PM UTC

Affected components

BHN Rewards Website - bhnrewards.comBHN Rewards Application - app.rybbon.netBHN Rewards API

Update timeline

  1. resolved Oct 20, 2025, 01:47 PM UTC

    We experienced an issue with our email services today due to an unexpected outage in AWS Lambda. The disruption impacted email processing and delivery. AWS has since resolved the underlying issue, and services are now operating normally. We are continuing to monitor the situation to ensure full stability.