Runa incident

Amazon DE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on August 28, 2026 affecting Gift Processing, lasting 7h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 08:19 AM UTC
Resolved
Aug 28, 2026, 04:14 PM UTC
Duration
7h 54m
Detected by Pingoru
Aug 28, 2026, 08:19 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 28, 2026, 08:19 AM UTC

    We are currently investigating an issue causing some orders of Amazon DE (AMZ-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 28, 2026, 04:14 PM UTC

    This incident has been resolved.