Runa incident

Steam PL orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on August 25, 2026 affecting Gift Processing, lasting 14h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 07:25 PM UTC
Resolved
Aug 26, 2026, 10:15 AM UTC
Duration
14h 50m
Detected by Pingoru
Aug 25, 2026, 07:25 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Aug 25, 2026, 07:25 PM UTC

    We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 26, 2026, 10:15 AM UTC

    This incident has been resolved.