Runa incident

Cinépolis: Boleto Formatos diferenciados (JR, IMAX, 4DX,ScreenX de Lunes a Domingo) MX orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting Gift Processing, which began 2d ago. The vendor's full update timeline is below.

Started
Jul 21, 2026, 11:03 PM UTC
Resolved
Ongoing
Duration
● 2d 6h
Detected by Pingoru
Jul 21, 2026, 11:03 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 21, 2026, 11:03 PM UTC

    We are currently investigating an issue causing some orders of Cinépolis: Boleto Formatos diferenciados (JR, IMAX, 4DX,ScreenX de Lunes a Domingo) MX (CINEBO-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.