Runa experienced a minor incident on July 13, 2026 affecting Gift Processing, lasting 8h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Jul 13, 2026, 09:02 PM UTC
We are currently investigating an issue causing some orders of Q8 IT (Q8-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Jul 14, 2026, 04:49 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Jul 14, 2026, 05:49 AM UTC
This incident has been resolved.