Runa incident

Decathlon PL orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 8, 2026 affecting Gift Processing, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 05:53 AM UTC
Resolved
Jul 09, 2026, 05:15 PM UTC
Duration
1d 11h
Detected by Pingoru
Jul 08, 2026, 05:53 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 08, 2026, 05:53 AM UTC

    We are currently investigating an issue causing some orders of Decathlon PL (DECA-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jul 09, 2026, 04:15 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jul 09, 2026, 05:15 PM UTC

    This incident has been resolved.