Runa incident

Tommy Hilfiger UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 6, 2026 affecting Gift Processing, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 11:34 PM UTC
Resolved
Jul 07, 2026, 01:35 AM UTC
Duration
2h
Detected by Pingoru
Jul 06, 2026, 11:34 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 06, 2026, 11:34 PM UTC

    We are currently investigating an issue causing some orders of Tommy Hilfiger UK (TOMMYH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 07, 2026, 01:35 AM UTC

    This incident has been resolved.