Runa incident

IKEA PL orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 6, 2026 affecting Gift Processing, lasting 3d 18h. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 07:22 PM UTC
Resolved
Jul 10, 2026, 01:35 PM UTC
Duration
3d 18h
Detected by Pingoru
Jul 06, 2026, 07:22 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 06, 2026, 07:22 PM UTC

    We are currently investigating an issue causing some orders of IKEA PL (IKEA-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jul 10, 2026, 12:35 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jul 10, 2026, 01:35 PM UTC

    This incident has been resolved.