Runa incident

Razer Gold US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 5, 2026 affecting Gift Processing, lasting 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2026, 08:24 PM UTC
Resolved
Jul 06, 2026, 06:25 AM UTC
Duration
10h
Detected by Pingoru
Jul 05, 2026, 08:24 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 05, 2026, 08:24 PM UTC

    We are currently investigating an issue causing some orders of Razer Gold US (RZGOLD-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jul 06, 2026, 06:25 AM UTC

    This incident has been resolved.