Runa incident

Staples CA orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on July 3, 2026 affecting Gift Processing, lasting 41d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 10:59 AM UTC
Resolved
Aug 14, 2026, 08:47 AM UTC
Duration
41d 21h
Detected by Pingoru
Jul 03, 2026, 10:59 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jul 03, 2026, 10:59 AM UTC

    We are currently investigating an issue causing some orders of Staples CA (STAPLS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Aug 14, 2026, 08:47 AM UTC

    This incident has been resolved.