Runa experienced a minor incident on April 26, 2026 affecting Gift Processing, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Apr 26, 2026, 11:10 AM UTC
We are currently investigating an issue causing some orders of Matalan UK (MATLAN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Apr 27, 2026, 10:27 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Apr 27, 2026, 11:27 AM UTC
This incident has been resolved.